Anonymous
map-marker Park Hills, Missouri

Tiny pin hole in Ritz Crackers sleeve

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Reported tiny pinhole in Ritz sleeve and was told by both a Mondelez representative and executive that a machine caused this hole during the production process. Both people assured me that my complaint would be forwarded to Quality Control but I couldn't help but feel after both conversations that my complaint was not being taken seriously or at least not as serious as I believe it should be taken. You should never find *** of any size in any foodstuff packaging. It is just shocking to think that both Mondelez reps automatically blamed it on a machine.
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Gerbrand D
map-marker Ufa, Уфа, Volga Federal District

Mexican made ritz crackers

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go back to the old recipe and test your new "improved/cheaper" products. these crackers are too fragile. 440000**** -040500****9200 too aggravating to use.
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Loss:
$3
Reason of review:
Bad quality
1 comment
Guest

I can barely get Ritz crackers out of the sleeve with out beaking them let alone spread cheese or peanut butter. These suck now. Thanks for ruining them!

Karen P Abw
map-marker Brooklyn Park, Minnesota

Mis-packaged wheat thins

bought two boxes of RANCH wheat thins at different times. WHAT WE GOT IS REGULAR WHEAT THINS, NOT RANCH!!!!
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Loss:
$7
Reason of review:
Damaged or defective

Preferred solution: Full refund

Anonymous
map-marker Mount Laurel, New Jersey

Mold on swedish fish

Mondelez International - Mold on swedish fish
Found moldy swedish fish in a bag that says its good for another year
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Dontexavier R
map-marker Vestal, New York

Oreo cream eggs

Mondelez International - Oreo cream eggs
Mondelez International - Oreo cream eggs - Image 2
I purchased two of these Oreo cream eggs and they are both hard as a rock neither of them were cream eggs as they both state....
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1 comment
Guest

what happened to quality control??? have they been fired to save on salary. Mondelez should really be ashamed.

Anonymous

Crumbled Ritz crackers

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Wrote Modelz Intl on 12/6/18 & 2/6/19: We are a family of 6 that purchases about 14 boxes of Ritz crackers per week.Since moving to Pinellas county Florida the Ritz boxes have at least 50% of crumbled crackers in them.We have tried buying at different stores different locations without success.We never experienced this problem before. We asked Modelz Intl if this was a Florida problem,etc. They have not even had the courtesy of any reply,form letter or otherwise. Needless to say we are very disappointed especially the children but have been forced to find another brand of cracker. Has anyone else experienced this problem???
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1 comment
Shamirah Bvw

I have experienced the same problem with their Famous Chocolate Wafers. Out of the last 6 boxes bought,5 had all cookies broken!

Completely broken and in crumbs,but you don't know that till you try to take cookies out of the box and they disintegrate! I' m using this product since the 1940's! NEVER had this problem! Don't tell me they haven't changed the recipe!

AND not in our favor either! Time to boycott!

Samrat T

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Verified Reviewer
| map-marker Patna, Bihar

Salary not Given.

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Dear, Sir/Madam I Samrat Tarafdar (Bhuwan) Worked as a Supervisor at Cadbury in Ashi Enterprises who is your Distributor at Tatanagar (Jsr) and S.O name is ujjwal and ASM is Siddhant. So I last worked there at February 2019 then I quit job bcoz of some personal problems But still today is 6th July 2019 and I didn't got my SALARY of 15k of the month February. I still mailing here is also my fault but please reply what shoul I do?? Should i go to consumer??? Please reply if you got time Sincerely Samrat Tarafdar
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Loss:
$5000
Reason of review:
Work Experience or Job Application

Preferred solution: Give Salary of mine

1 comment
Guest

wow some of these reviews and comments are a real eye opener!! Mondelez you need to get a grip/

Anonymous

Vanilla wafers and crackers

Everything is always burnt; will buy another brand as this has been going on for awhile.
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Reason of review:
Damaged or defective
Maureen B Gjm

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Verified Reviewer
| map-marker Orland Park, Illinois

Bad premium fresh stack crackers

I just threw out 7 bxs of these crackers. Each pkg were overcoorked; like burnt (black) parts on the crackers. you could even smell the burnt part. They are not edible. I don't keep all Walmart food receipts, especially for crackers! All had the above date and UPC code. I have thrown away over $20 of your product. crackers had black/burnt markings on them! not edible. were is your quality control. this is disgusting and I expect some reply w/reimbursement!
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Reason of review:
Good quality
Christina R Mzl
map-marker New York, New York

Swedish fish candy

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Bought a pack of unopened Swedish fish minis and when I was chewing I tasted that chocolate and saw when I checked inside of the bag some had what looked like chocolate residue on them and it smelled like it. I don't know if whoever was handling it had that on their hands but I refused to eat more.
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Mrs. B Qxx

Product wasn't Properly Sealed: Lacked Freshness

Mondelez International - Product wasn't Properly Sealed: Lacked Freshness

I purchased several multipacks of your product and on several items the individual packages weren't completely sealed. As a result, the items did not taste "fresh". Thinking this was just a rare instance, I purchased other multipacks. I found the same thing to be evident in the new box. While this did not affect all of the packages, it was enough for me NOT to let it go unreported.

In each case the items were used before the requested expiration date. However, since the packages were not completely sealed the expiration date was not an issue. It was a quality issue. Obviously I could not return the products to the place of purchase.

I hope that you will send me compensation in the form of discount coupons toward future purchases, for my inconvenience. I am sending an attachment showing the items purchased and their barcodes. Unfortunately I destroyed one of the boxes from the multipacks purchased, but I hope that what is included will support my claim of purchase. Expiration dates on the packages should show that there were several purchases made.

I do hope that you take my concern seriously and that you respond promptly.

Consumer,

(Mrs.) Bobera Lewis

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Ellamarie Mks
map-marker Elizabeth, New Jersey

Gum is bad 5.7 oz bag

I opened up my bag of gum and it smelled like paint or primer and the taste was awful too..ive been chewing trident for over 20 years and have never gad an issue until now
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Phil P Bje
map-marker Camden, New Jersey

Disappointed is an understatement

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I have enjoyed Mallomars for many years but no more they are not Mallomars any more full price and half the size I can not believe the label ,you are calling these unreconizable cookies Mallomars I done I will not ever purchase them again.
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sabrina G Kpb
map-marker Hospital De Órbigo, Castilla Y Leon

Packaging

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Mondelez International - Packaging
Is this future ? Is this logic packaging. I’m 50 and I used to eat Philadelphia since I was a child, it used to be a small aluminium film. I was thinking about your evolution, sorry until you don’t take radical decisions I will stop collaborate
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Ryan C Red

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Verified Reviewer

This company is destroying beloved products

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Mondelez changed the recipe and/or reduced product size in the following products and possibly more:

Stoned Wheat Thins

Ritz Crackers

Oreo Cookies

Stoned Wheat Thins now taste like absolute garbage. They removed the whey and substituted some other ingredient. Not sure what else they did but this cracker is NO WHERE NEAR what it was before. Get your *** together and return to the Original recipe. You have no business putting Original on the box when it's not anymore.

Ritz Crackers - Smaller in size and missing that "pop" they once had. Cracker turns to some dry disgusting paste when eating.

Oreo Cookies - Double stuff my ass.....this is absolute garbage and false advertising. Start putting the cream back in the cookie .

Also please stop sending me coupons when I submit a complaint. The purpose of my complaint is for you to fix your products and not dismiss me by sending coupons. I'll never use the coupons for any Mondelez product.

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Reason of review:
Bad quality